Never lose a lead from messengers again
Instagram, Telegram, Viber, WhatsApp, Facebook, TikTok and website chat — in one CRM inbox. Managers reply faster, and you see every lead and every sale.
Where your customers get lost
It looks like small stuff — but this is exactly how people who were ready to buy walk away
"99+" unread in Direct
Some of them are people who wanted to buy. By the time a manager finds them, some have already bought elsewhere.
A customer wrote on Friday evening
They got a reply on Monday. By then they'd stopped waiting and ordered from a competitor.
"Who's handling Maryna from Odesa?"
One manager promised delivery for 200 UAH, another for 150. The customer sees chaos and leaves.
A manager quit
And the conversations with customers stayed on their phone. Along with the customers.
You've already paid for every lost lead — with ad spend, time and nerves.
What changes
- Direct, Telegram, Viber — on different phones and tabs
- Whoever gets there first replies. Or nobody does
- The customer's history lives in a manager's head
- Prices and delivery terms typed by hand every time
- No idea how many leads turned into sales
- Every channel in one inbox — on desktop and on your phone
- The chat is assigned to a manager right away. Silent for too long — it's unassigned and marked urgent
- All conversations and deals are in the customer card, and the whole team sees them
- Reply templates with prices, files and the customer's name — in one click
- Every lead is a deal in the pipeline, and analytics shows how many came in and how many bought
A lead's journey in RevukCRM
From the first message to payment — no copy-pasting or digging through phones
- 1
A customer writes on Instagram at 10 PM
The message shows up in the CRM right away, together with chats from every other channel.
- 2
A manager gets the chat
By the rule you chose: first to take it, round robin or by percentage. At night, the AI employee can reply.
- 3
Reply and deal — from one window
The manager replies with a price template and creates a deal without leaving the conversation.
- 4
You see the result
The deal moves through the pipeline to payment, and analytics shows how many leads each channel brought.
No customer left without a reply
All messages from different channels arrive in one place. Your team responds fast — customers stay happy.
- ✓ Templates for instant replies
- ✓ Auto-distribution between managers
- ✓ Complete communication history with each client
Who it's for
Anyone who sells through chat
Instagram stores
Clothing, cosmetics, kids' goods, handmade: leads from Direct, Telegram and Viber in one queue, with products and stock right next to them.
Services
Repairs, salons, education: every request is a deal with an owner, and no customer waits until Monday.
Wholesale and B2B
Long deals with several people on the customer's side: all conversations and agreements live in the deal history, not in managers' personal chats.
What's inside
No more switching between the phone, Direct and Viber
Chats are assigned automatically
"First to take it", "Round robin" or "By percentage". If a manager stays silent too long, the chat is unassigned and marked urgent.
One customer — one thread
The contact is found by phone or email, or created automatically. A customer's chats from different messengers can be merged, and you choose where to reply.
Reply templates
Categories, hotkeys, a series of up to 10 messages, files and variables: customer name, deal or invoice data.
A deal right from the chat
Next to the conversation — the contact, tasks and deals. Create a deal without leaving the chat.
Internal notes
Comments for colleagues right in the thread — the customer doesn't see them.
Control and access
Search by name, phone and message text, saved filters. Roles limit who sees which channels.
Channels you can connect
As many channels as you need, including several of the same kind
Telegram
A bot or a personal account by phone number.
Viber
A bot or a Viber number.
A personal number via QR code or the official WhatsApp Business API.
Instagram and Facebook
Direct and Messenger of your page.
TikTok
Messages of your business account.
Website chat
A chat widget for your website, plus OLX chats.
Also in RevukCRM
Everything for working with customers — in one system, no separate services
Telegram, Viber and WhatsApp numbers
Connect a work number and message customers first. A separate paid channel — $12/mo per number.
Learn moreManufacturing
Routing cards, workshop stages, materials and the cost price of every order.
Learn moreAI employee
Replies to customers in messengers, creates deals and tasks — at night and on weekends.
Learn moreAPI and webhooks
Connect your website, accounting system or own service to deals, contacts and chats.
Learn moreDeals and pipelines
Every lead is a deal with stages, amount and an owner. Several pipelines for different lines of business.
Tasks
Deadlines, reminders and recurring tasks linked to a deal, customer or chat.
Products and warehouses
A catalog with prices and variants, warehouse stock and reservations for deals.
Finance
Cash accounts, income and expenses, recurring payments. Invoice payments land here automatically.
Analytics
Dashboards for sales, payments, chats and managers, goals — plan vs actual.
Start today
No developer and no lengthy rollout
- 1
Sign up
14 days free on any plan, no card required.
- 2
Connect your channels
Telegram, Instagram, Viber and more — from the settings, no developer needed.
- 3
Invite your managers
Choose how chats are distributed — and get to work.
Don't want to figure it out alone? Book a demo — we'll show everything on your tasks and help you set it up.
Transparent pricing
Choose how you pay: a fixed tariff with a predictable budget — or pay only for what you use.
Custom plan
200+ users or non-standard volumes? We'll build a personalised quote for your company.
✨ 14-day trial on any tariff — no credit card required
How it works
A tariff is a fixed price for a resource bundle. Exceed a limit — you continue paying for that specific resource at the standard pay-as-you-go rate. No blocking, no hidden charges.
Frequently asked questions
Telegram (bot and personal account), Viber (bot and number), WhatsApp (personal number or Business API), Instagram, Facebook, TikTok, website chat and OLX. The number of channels is unlimited.
No. Channels are connected from the settings without a developer, so you can start on the day you sign up. If something doesn't work — we'll show you and help during a demo.
Contacts, companies, deals and products are imported from Excel: the wizard maps the columns and finds duplicates before anything is saved.
Yes — from a personal Telegram, a Viber number and WhatsApp. On Instagram, Facebook and TikTok you can't write first: you can reply within 24 hours (TikTok — 48) after the customer's message. These are the platforms' own rules.
If a manager doesn't reply for too long, the CRM unassigns them and marks the chat urgent — the lead won't get lost.
Yes. And roles let you set which channels each team member sees.
The Basic plan ($20/mo for 5 users) includes 20,000 messages per month. Above the limit — $0.0002 per message.
We'll show how it would work for you
We'll connect your channels during the demo and show chat distribution, templates and working with deals.
